It has submitted a super-complaint to the Office of Fair Trading (OFT).
But the banking industry said it was disappointed that Consumer Focus took such a step before talking to banks.
Losses The watchdog's complaint claimed that converting £500 into euros could cost between £10 and £30, even though the service provided was essentially the same.
It has also raised questions about charges when using credit or debit cards overseas.
It has submitted a super-complaint to the Office of Fair Trading (OFT).
ReplyDeleteBut the banking industry said it was disappointed that Consumer Focus took such a step before talking to banks.
Losses
The watchdog's complaint claimed that converting £500 into euros could cost between £10 and £30, even though the service provided was essentially the same.
It has also raised questions about charges when using credit or debit cards overseas.